Privacy Policy

Updated September 15th, 2024

Thank you for exploring the website and/or online application of Policy Central (referred to as the “Platform”). This Platform is operated by Policy Central (“Policy Central,” “we,” or “our”). This Privacy Policy details how we handle and protect your information when you use our website and/or Platform. By accessing or using the Platform—whether as a demo user or by registering for our lead generation and/or call transfer services—you agree to the terms outlined in this Privacy Policy, as well as the conditions set forth in the Policy Central Lead Sales and Call Transfer Agreement (“Call Transfer Agreement”).

This Privacy Policy is considered an integral part of, and is governed by, both the Call Transfer Agreement and Policy Central’s Platform End User License Agreement (“EULA”). In the context of this Privacy Policy, all software, hardware, code, design, functionality, and any other elements related to the Platform are regarded as Policy Central’s proprietary and confidential information.

In the context of this Privacy Policy, the terms “you,” “user,” or “your” refer to you, the individual utilizing the Platform, as well as any employees, agents, or third parties who access the Platform through your account. If you do not fully agree with this Privacy Policy, you are not permitted to access or use The Best Insurance Plan’s website, Platform, or services in any capacity.

Collection of Personal Data

To gain access to The best Insurance Plan’s Platform, you are required to: (a) provide a valid email address; and (b) enter your password through the Platform. If you wish to access our sales leads and/or call transfer Services via the Platform, you must also provide: (i) your full legal name; (ii) your billing address; (iii) valid credit card details; and (iv) any additional information requested on the relevant registration form.

Usage of Personal Information

As a general policy, and except for the specific circumstances outlined below, Policy Central will not sell, share, or lease your personal information to others. However, we may occasionally disclose such information to trusted third-party service providers necessary for operating the Platform and/or delivering our Services. This includes, but is not limited to, credit card payment processors. Any third parties with whom we share your information are committed to maintaining its confidentiality.

Additionally, The best Insurance Plan’s reserves the right to disclose your personal information under the following conditions: (a) when required by law or upon request from a court of competent authority; (b) if The best Insurance Plan’s undergoes a sale or acquisition; (c) if you breach this Privacy Policy, the End User License Agreement (EULA), or the Call Transfer Agreement; or (d) if we, at our sole discretion, deem it necessary to protect our rights, those of a third party, or to safeguard The best Insurance Plan’s from potential liability. This may include sharing information with other entities for fraud prevention purposes.

We use your personal information to manage your access to the Platform and/or Services, process your requests, and provide customer support. Additionally, we may use it to offer you requested information, personalize your experience, and communicate with you about transactions conducted through the Platform. Your information may also be utilized for internal business analysis and management purposes.

Non-Personal Data Collection

When you access the Platform, we may collect certain non-personal data, including but not limited to your browser type (e.g., Safari, Chrome, Internet Explorer), IP address, operating system (e.g., Windows, macOS), and the domain of your Internet service provider. This non-personal data helps us enhance the Platform’s design, content, and user experience.

To facilitate your interaction with the Platform, we may use cookies or similar tracking technologies. A cookie is a small file placed on your device that contains non-personal information and helps us improve your experience on the Platform. For more information about cookies, you can visit www.cookiecentral.com. If you prefer to disable cookies, you can follow your browser's instructions to do so. Note that even if you disable cookies, you can still use the Platform. We may retain cookie data indefinitely.

Accessing, Modifying, and Deleting Your Information

Upon request, we will inform you of the personal data we hold about you. You may also request corrections, updates, or deletions of your personal data by contacting us at info@policycentral.co. Please ensure you identify yourself and specify the information in question. We reserve the right to deny requests that are excessive, require disproportionate technical effort, compromise the privacy of others, or are impractical (e.g., data on backup tapes).

Please note that after deletion, residual data may remain on our active servers and in backup systems for a period.

Opt-Out/Unsubscribe

If you wish to opt-out of receiving Service-related communications from The best Insurance Plan’s, please contact us at info@policycentral.co. To do so, you must cease using the Platform and/or Services.

Minors

We do not intentionally collect information from individuals under eighteen (18) years of age. If you are under eighteen, please do not submit any information to or post on the The best Insurance Plan’s website.

Security

We strive to protect your personal information both online and offline. Sensitive data such as credit card information is encrypted using SSL technology. Access to personal information is restricted to authorized personnel only, and we take reasonable steps to safeguard it from unauthorized access or alteration. However, while we employ robust security measures, no data transmission over the Internet or storage facility can be guaranteed to be completely secure.

Despite our best efforts, security breaches by malicious actors or technical issues might result in unauthorized access to personal data. Any such attempts to breach our security are taken seriously and may be reported to law enforcement.

Privacy Policy Changes

The best Insurance Plan’s may update this Privacy Policy at any time by posting a notice on the Platform. Significant changes to the way we handle personal information will be communicated to users via email or other appropriate methods. You will have the option to consent to any new practices before we implement them.

Contact Us

For questions about this Privacy Policy or our privacy practices, please reach out to us at info@policycentral.co.